Source: Partner’s Report

Use the strengths of Millennials to help the firm cope with the recession. They are well-educated, confident, and have high technological know-how. They will be resilient even though they have not been through hard times before.

How Millennials may be more resilient:

• They may be less affected economically (less likely to support families and have large mortgages).
• They have been groomed for success and are naturally optimistic.
• They believe in teamwork and collaboration.
• They are good at multi-tasking.
• They will get the most out of their work tools.

Capitalizing on their strengths:

• Convey optimism about the firm and its future. They need to believe in the firm.
• Don’t let up on their training and development.
• Encourage them to be innovative. They are not bound by experience and can bring fresh thinking to problems.
• Continue to allow workplace flexibility.
• Offer recognition for exceeding expectations.

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From Partner’s Report, The Monthly Update for CPA Firm Owners, Institute of Management and Administration, Inc., subserve@ioma.com, March 2009, p. 1, “How Millennial Staff Can Help Your Firm to Get Through the Recession.”

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