| BEST PRACTICE |
LINK TO ARTICLE RESOURCE IN CPA LEADERSHIP REPORT |
DATE OF ARTICLE |
| Management/People/Culture |
| Partner Compensation: A subjective compensation system is more effective than a system driven by book of business, etc., in getting partners to think long-term. |
Is Your Compensation System Holding You Back? |
December 2009 |
| Performance Reviews: Immediate feedback, especially if something needs improvement, is much more important than any formal, sit-down, go-thru-the-forms process. |
Quick Feedback More Important Than Formal Performance Reviews. |
December 2009 |
| Unique Abilities: It's easier to get more leverage from your strengths than your weaknesses. Don't ignore your weaknesses but don't give them more than 5-10% of your attention. |
Leaders Should Not Dwell On Their Weaknesses. |
December 2009 |
| Client Services |
| Client Relationships: Client focus should not be about winning competitive battles, but increasing the collaborative relationship with clients themselves. |
Are Your Client Relationships Dysfunctional? |
December 2009 |
| Marketing |
| Websites: Don't put valuable content and tools in client-only sections of your Web sites. Put them "out front" where non-clients can see how brilliant and generous you are. |
Your Clients Don't Care About Your Web Site |
December 2009 |
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