| BEST PRACTICE |
LINK TO ARTICLE RESOURCE IN CPA LEADERSHIP REPORT |
DATE OF ARTICLE |
| Management/People/Culture |
| Planning: Every partner writes a plan for 2010 -- fees per month, hours managed, time budget. Total of all plans is the firm's plan. |
A New Management Philosophy for a New Economic Reality |
February 2010 |
| Lean Six Sigma: Eliminates non-value-added steps and inefficiencies in client service processes. |
Efficiency and Quality -- Using Lean Six Sigma in CPA Firms |
February 2010 |
| Culture: Culture often develops on its own. Intentional culture change--lock doors so everyone passes through central area to build community. |
Why Firm Culture is So Important |
February 2010 |
| Performance: People perform best when they believe they can. Read this case study for an example. |
Getting the Most Out of Your People, and Yourself |
February 2010 |
| Marketing |
| Give Free Value: Some firms are educating clients and overcoming resistance with free valuable services. |
Don't Sell -- Educate |
February 2010 |
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