New Year Resolutions

Source: Relationship Marketing

The following are excerpts from the January 2, 2009, entry in this blog:

The Professional Service Provider’s Top 5 New Year’s Resolutions:

Resolution #1: Thank those who provide you with work. Thank those who help you immediately and make it your mission to help them in return.

Resolution #2: Keep your referral sources in the loop. If a professional service provider graces you with an introduction to a potential client, keep them informed of your progress with the client and include them whenever possible in meetings.

Resolution #3: Create a team approach. The best professional service providers are true consultants: they listen for a need and ask “Who in my network can also help this client?”

Resolution #4: Ask your clients for feedback. What’s more important than gaining new clients? Keeping your existing clients. Check in with your clients on a regular basis to ask them about their experience with your group. Ask about their challenges and develop creative new ways to provide value.

Resolution #5: Keep an open mind and heart. Make the most of your talented team to storm the market with ideas and approaches that will set new standards of excellence. Make this a spectacular year.

To read the complete entry, click here and select “Top 5 New Year’s Resolutions.”

From Relationship Marketing, the blog of Lyne Noella, http://lynenoella.blogspot.com/.