November 2008
- Learning— Put one person in charge of learning and be sure he/she is accountable for results. Click here for more details (November CPA Leadership Report: “Learning = Retention.”)
- Micromanagement—Eliminate time sheets, a form of micromanagement. Click here for more details (November CPA Leadership Report): “A Formula for Reinventing a CPA Firm.”
- Invitation to Work—Invite people to work on specific engagements and allow them to decline without prejudice. Click here for more details (November CPA Leadership Report): “A Formula for Reinventing a CPA Firm.”
- Eliminate Annual Performance Evaluations—and replace them with a mentoring program.
- Eliminate Commodity Services—Decide what services to handle in-house and which to outsource. Click here for more details (November CPA Leadership Report): “Can You Value Price for Commodities?”
- Recognize Clients in Trouble—They refuse to admit mistakes, don’t ask for help, get bored and move on to the next idea too soon, etc. Click here for more details (November CPA Leadership Report): “How to Spot a Troubled Client.”
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