Find Out if You are a Good Manager

Find Out if You are a Good Manager

Source: CPA Trendlines

Following are excerpts from a March 20, 2009, blog post by Rick Telberg.

12-Question Test of Your Firm’s Leadership

In these tough times, leadership may be the deciding factor in survival.

How does your firm measure up?

Professor John Gaynard writes:

After using many different varieties of opinion survey, the Gallup Organization came to the conclusion a few years ago that the responses to just 12 questions can show why one managerial unit is happier and more profitable than another:

  1. Does everyone know what is expected of them at work?
  2. Do they have the materials and equipment they need to do the work right?
  3. Do team members have the opportunity to do what they do best every day?
  4. In the last seven days, have they received recognition or praise for good work?
  5. Does their manager, or someone else in the team, care about them?
  6. Does every person have someone who encourages his or her development?
  7. Does everybody’s opinion in the team seem to count for the manager?
  8. Does each member feel that his or her work is important?
  9. Is everyone committed to doing quality work?
  10. Does everybody in the team or group have a best friend at work?
  11. Does the manager talk to every member of the team regularly about progress?
  12. Does every person have the opportunities to learn and grow at work?

Teams with a lot of “yes” answers generate more profit and contentment at work.

To read the entire blog, click here.

From CPA Trendlines, http://cpatrendlines.com/, March 2009.


Measuring CPA Leadership p Effectivenesss