August Managing Difficult Conversations

Managing Difficult Conversations

Our roles as leaders and managers are filled with opportunities to manage or avoid conflict. However, well-managed conflict can promote change and create opportunities in your firm. Attend this course to gain confidence in managing conflict in your life.

For a detailed description of the Webinar, please click here.

Who Should Attend

Partners
Practice Leaders
Firm Administrators
HR Professionals
Managers
Staff of all levels

What You Learn

Identify your current conflict management style
Understand the underlying causes of conflict situations
Learn a strategy for handling conflict situations more strategically and with more success

Benefits of Attending

Learn a methodology to handle conflict collaboratively and successfully in all professional situations with clients, partners, and staff

Level of expertise needed - Beginner

Prerequisite - None

This is a group Internet-based offering. The instructional method will be lecture with active group participation and will use visual aids.

Registration closes August 3rd at 5:00 pm ET.

Click on the appropriate link below to register.

Professional Members	No charge
Premium Members *	$99
Premium Membership + webinar registration	$263
Standard Member or nonmember email Customer Service, [email protected] Learn more, become a member, or upgrade your membership, click here. * If you are a current subscriber to CPA Leadership Report, your membership has been converted to Premium and you may use your existing user name and password.	$295

Tamera Loerzel
Tamera is a partner of ConvergenceCoaching, LLC, a national consulting firm that develops leadership, succession, marketing, and training and development strategies for CPA and IT firms and the channel organizations that serve them. Providing strategic planning and tactical implementation services focused on helping her clients grow their business, Tamera leverages her past experience to ensure her clients capitalize on the opportunities facing their practices and businesses.

Jennifer Wilson Jennifer is co-founder and partner of ConvergenceCoaching, LLC, a national consulting firm that develops leadership, succession, marketing, and training and development strategies for CPA and IT firms and the channel organizations that serve them. Named to Accounting Today's list of the "100 Most Influential People in Accounting," Jennifer has worked in both the public accounting and IT sectors and is a frequent speaker, teacher, facilitator, and writer within the profession.


	August 4	12:00-1:40 pm Eastern Time

CPA Leadership Institute is devoted to the enhancement of leadership and management development in CPA firms. Its repertoire of tools and reports includes CPA Leadership Report, Leadership Forum Report, Best Practices Tips, the Discussion Forum, the Webinar series, and more. For more information or to become a member, click here.

CPE & Participation Hours Entitlement

Participants are entitled to 2 CPE credits. For more information, please click here.

Refunds will be issued to participants, less a $45 cancellation fee, provided they cancel prior to the day of the event. All complaints or grievances should be directed to Joel Shiffrin, President, at 888-406-0088 or [email protected].

CPA Leadership Institute, Inc. is registered with the National Association of the State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of the individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.

CPA Leadership Institute, Inc. . 200 East Randolph Street . 24th Floor . Chicago, IL 60601

Phone/Fax: (888) 406-0088 . www.cpaleadership.com . [email protected]

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