November 2009 Best Practices Tips
Every month we select some of the best ideas for practice improvement from the accounting literature. Here are the selections for November 2009. For the archive, click here.
| BEST PRACTICE | LINK TO ARTICLE RESOURCE IN CPA LEADERSHIP REPORT | DATE OF ARTICLE |
| Management/People/Culture | ||
| Internal Succession: How to determine whether your firm is able to do an internal succession plan—poll the partner group to get an idea of how many will retire or cut their hours in the next five years. If you have high-level professionals ready to fill their shoes, an internal succession plan may work. | The Ins and Outs of Succession Planning | November 2009 |
| Developing Employees' Leadership Skills: Provide constant feedback; offer mentors; explore social networking; give everyone the opportunity to develop leadership skills; take staff to client meetings; let them take risks. | Are You Teaching Your People to Be Leaders? | November 2009 |
| How Much Technology: Every firm should increase its technology investment by one percent of revenues, focusing that investment on workflow, processes, and, in particular, training. | Now's the Time to Invest in Technology | November 2009 |
| Client Services | ||
| Cross-selling: As the person with the scarce resource — the relationship — you should attend the initial meeting between your colleague and your client. | Tapping the Potential of Cross-Selling | November 2009 |