Vol. 2 No. 9, September 2010

The Leadership Forum is a panel of the most prominent thought leaders in the profession. Each month we ask them to respond to a question dealing with CPA firm management and leadership.

This month's question is: What is the impact on firms that continue to let partners act as they please--being irate, not meeting agreed upon partner responsibilities, treating staff rudely, etc?

For the archive of Leadership Forum Reports, click here.

Consultants and Other Prominent Observers


August Aquila  Aquila Global Advisor Group, LLC www.aquilaadvisors.com   
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There is a tremendous impact to the productivity and profitability of these firms...More

Larry Bildstein  The Whetstone Group www.thewhetstonegroup.com   
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...If 1 or 2 partners behave in an unprofessional manner, they can each influence 2-3 staff people and their negative attitude grows exponentially...More

L. Gary Boomer  Boomer Consulting, Inc. www.boomer.com 
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...Some of these are very intelligent people who are "diminishing" leaders rather than "multipliers"...More

Rita Keller Keller Advisors, LLC www.ritakeller.com 
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...I rarely find partners who are irate or rude. I find that they strike discord within the firm in a much more subtle manner...More

Robert B. Martin  Martin & Associates www.martincmc.com 
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Partners and staff concluding that this is not a firm but a group in which it's "everyone for themselves".

Patrick Pruett The APA and Enterprise Network Worldwide http://enterprisenetworkworldwide.com
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...The consequence for refusing to address these issues will likely be that the best staff, those who are a prize for other firms, will leave...More

Richard Rinehart Grant Partners, LLC www.grantptrs.com   
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...Partner groups that allow partners to bully other partners or staff will suffer the fate of dysfunctional families. They will never achieve greatness... More


Joel Sinkin Accounting Transition Advisors www.transitionadvisors.com
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The irony of this type of behavior is these partners tend to be above average performers for the things many firms hold as their most important goals such as managed books of business... More

Rick Solomon RAN ONE Americas, LLC www.ranone.com
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...The respect and professionalism that partners show towards their work, their clients, and the staff, determine the culture and ultimately, define the firm itself...More

Douglas H. Thompson Jr. CPAmerica International www.cpamerica.org 
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The impact is devastating upon the morale, productivity and retention of the firm's staff...More

Lisa Tierney TIERNEY Coaching & Consulting www.TIERNEYCoaching-Consulting.com 
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I think the most obvious - and most detrimental - is the negative impact on morale, which ultimately affects performance...More

Sandra Wiley Boomer Consulting, Inc. www.boomer.com 
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...your firm ultimately will not be the strong forward thinking firm that you desire... More



Firm Leaders

Ed Fahey RINA Accountancy Corporation  
The firm's culture is destroyed. Partners should act as professionally as we expect all staff members to act. There are no unalienable rights bestowed on partners. Accountability and leadership start at the top. We must model the behaviors we want from everyone in the firm.

John Sensiba Sensiba San Filippo LLP  
Reduced profitability, loss of high quality partners, staff and clients - eventual extinction.