Improving Staff Morale

Source: Partner’s Report—the Monthly Update for CPA Firm Owners

If your firm has a lot of clock-watchers, it’ll never reach its potential. To make your staff feel like owners:

• Don’t keep secrets or reveal information on a “need-to-know basis” Only. Let staff know the firm’s vision and how they fit into it.
• Ask staff for ideas, and make sure their ideas are really considered.
• Let staff make decisions.
• Provide stimulating work assignments. Ask staff what work would be challenging for them.
• Allow flexible work schedules.
• Realize that leaders working long hours doesn’t motivate staff. Instead, it is an insidious form of pressure on them.
• Make work fun.

From Partner’s Report—the Monthly Update for CPA Firm Owners, December 2005, p. 5. For subscription information contact Institute of Management & Administration, Inc., 3 Park Avenue, 30th Floor, New York, NY 10016-5902. One-year subscription $329. 212-244-0360, [email protected].