| Source: CPA Practice Management Forum
Reasons firms buy other firms:
- Geographic expansion
- Obtaining or adding to a niche
- Obtaining people
- To be bigger
- To obtain a client base
To align your firm to fit the above objectives:
- Become a specialist. Specialized services permit higher fees and can sometimes be delivered by non-CPAs.
- Invest in technology to increase efficiency and reduce dependence on staff.
- Be selective about the clients you serve.
Think about the information acquirers need:
- Client demographics—ages, length of time as clients, size of clients, industries served, services provided, etc. Are clients in declining or growing industries? How will they be affected by globalization?
- What are your seasonal peaks?
- How much business have you been generating that can be characterized as annuities? As one-time engagements?
- How often do you see your top clients? Your other clients?
- How does your realization from top clients compare with that from other clients?
- What is your client loss history?
- What is the quality of your accounts receivable?
- Who is in charge (partner, manager, senior) of your top clients? Your other clients?
- What strengths and weaknesses have been disclosed by client surveys?
The following may suggest becoming more selective about client acceptance or implementing policies to upgrade clients:
- Evaluate realization, revenues vis-à-vis minimum fees, revenue growth, and seasonality of specific clients.
- When interviewing prospective clients consider whether they seem too concerned with fees. How profitable is the prospect, and how much has it grown recently?
- Does the prospect meet regularly with its current accountant? Is it a sophisticated company? Will it offer cross-selling opportunities? Will its management refer other prospects to your firm? Will it appreciate the value of your services?
- Will the prospect be loyal? Does it have a culture of ethical behavior?
From CPA Practice Management Forum, CCH Incorporated, 800-449-8114, January 2006, p. 10. |