Source: CPA Trendlines

The following includes excerpts, reproduced with permission, from an article by Sandi Levya.

Here are seven things to consider doing differently in 2020 that will help take you to the next level:

1. Move from reactive to proactive. Work on fine-tuning your project management during busy season so that your results improve at each step of the way: Getting new clients, onboarding them, delivering the service, getting paid and retaining the customer. If you don’t have a plan, then the first place to start is to get one, even if it’s not perfect or not complete.
2. Look at one part of your firm and make a small improvement. Identify a weak link in your business and fix it. Keep identifying and fixing your weakest links, and your entire enterprise will be much better for it.
3. Systematize something that’s worked in the past and repeat it. No need to reinvent the wheel if you’ve found the magic formula.  
4. Listen to your clients and roll out a new service offering that they are asking for.  Increasing your revenue per client is a great way to help your clients even more and to boost your bottom line at the same time.
5. Hone your skill. Why not get better at a marketing skill? Or project management? Or listening? In order to move from technician to CEO, we need to broaden our skills a great deal.
6. Measure. Add procedures to measure your business through KPIs – key performance indicators. Only then you can begin to see where you need improvements.
7. Celebrate. Stop for a second when you reach a goal and celebrate all the hard work you did that paid off and got you there.

For the complete article, read, “7 Tips to Boost Your Firm’s Performance in 2020.”

From CPA Trendlines, Feb. 19, 2020, cpatrendlines.com.