Don't Put Clients First

Source: Innovative Practice Management
 

The following is a complete reprint, reproduced with permission, of a blog entry by Mark Bailey.

Just came across a great post from Simon Sinek titled Don't Trust Companies Who Put Customers First.

We couldn't agree more and have created a firm culture based upon this philosophy.

Firm Culture.

We take care of our firm, its members and their families first. We are our own best and most important client. We are each individually committed to our own success and that of our firm. We recognize we are personally responsible for that success. The success of our clients is second only to the success of our firm and team members. We strive to do more than our clients expect. We believe that our development as knowledge workers is the keystone and engine of the intellectual capital of our firm and we are committed to that development. We are intellectually honest, ethical contributing members of our profession and community. We reward creativity, innovation and responsible risk taking. We always seek greatness, both individually and as a firm.

For the original entry, read “Who's First in Your Firm?”

From Innovative Practice Management, the blog of Mark Bailey, July 9, 2012, http://www.markbaileyco.com/blog/.