CPA Leadership Institute Webinar Series
October 17, 2013
 

Want to attend?

Join now as a Professional Member for $299 and you can attend webinars free. Also review our group plans. Contact us today.

About CPA Leadership Institute

CPA Leadership Institute's membership includes many valuable tools and reports. Click here for details or to join.

CPE Entitlement

Participants are entitled to 2 CPE credits. More information.

Cancel your registration at any time for a full refund.

All complaints or grievances should be directed to Joel Shiffrin, President, at 888-406-0088 or via email.

On The Web

Follow us.

 

 

Managing Relationships for Employee (and Client) Retention
2 CPE Credits - 1PM ET, Noon CT, 11AM MT, 10AM PT

Learn how to maximize interpersonal productivity with others based on both your and their preferred ways of interacting. Increase your versatility and foster a win/win relationship.

Presenter, Chad Cook possesses a wealth of experience and expertise in such transformational, organizational change initiatives as globalization, strategic planning, business restructuring, lean manufacturing, innovation, and mergers & acquisitions.

Presenter, Katherine Burik, is an HR executive with over 25 years in Northeast Ohio and Chicago, reporting to the President and CEO and responsible for the entire array of human resource functions.

View the course syllabus.

 

Cost & Registration
To register, select the date by your membership level.

Purchase a recording. (A recording of this webinar will be available after the first live session.)


Program Information

Who Should Attend

  • Managers and Supervisors
  • Sales people
  • Professionals who must interact with employees or clients regularly

What You Will Learn

  • How to profile your preferences and others
  • How to adjust and adapt to others preferences
  • How to maximize client and employee retention by reducing dissonance

Benefits of Attending

  • Improved client and employee retention
  • Receive more “yes” responses to your recommendations
  • Reduce the stress and tension in relationships

Program Level: Basic

Prerequisite: None

Advanced Preparation: Bring with you any style profile you have for yourself – DISC, MBTI, Insights, Social Style, etc. If you have never completed a profile visit this site and complete the brief style profile instrument. Print your report from the website or order the expanded report if desired: http://www.123test.com/disc-personality-test/%20

Field of Study: Personnel/HR

This is a group Internet-based offering. The instructional method is lecture with active group participation and visual aids.

Recommeded Reading

 

CPA Leadership Institute, Inc. is registered with the National Association of the State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of the individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.

©2013 CPA Leadership, 200 East Randolph Street, 24th Floor, Chicago, IL 60601