New Understanding Equals New Outcomes

Source: Accounting Today

This article by L. Gary Boomer challenges firm leaders with the idea that their business outcomes are directly linked to the environment fostered within their firms. Boomer identifies change management, accountability, and the need to increase revenue as some of the top challenges facing firm leaders.

Boomer says that to improve outcomes leaders need to look at the beliefs behind their team members' actions. According to Boomer, addressing beliefs rather than actions will produce more lasting results.

In order to change beliefs, education is a must. Investing in team members by giving them learning and teaching opportunities leads to more desirable business outcomes and, as a bonus, increases your firm's rate of retention.

As for the role of accountability in improving your firm's environment and outcomes, Boomer encourages leaders to offer simple, clearly stated expectations so that firm members know what they need to accomplish. Boomer provides a recommended list of expectations and suggests that expectations and compensation be closely tied to one another.

If firm leaders want or need help improving the environment within their firms, Boomer encourages them to get it, acknowledging that it can be difficult to make such major changes to your own work environment.

For the complete article, read “Want to change your results? Change culture.”

From Accounting Today, March 1, 2011, SourceMedia Inc., One State Street Plaza, 27th Floor, New York, NY 10004, 800-221-1809.