Let’s talk about the bear in the room. I think we can all agree that economic conditions aren’t the best right now. With the current circumstances, there will be a lot of change coming down the road. It could be short term, or it could be long term…
Recently, we’ve added the following polling question to our CPE webinars: “Does your firm have a formalized survey process for gathering client feedback?” More than 80% of respondents say they don’t. Client feedback goes beyond electronic…
Common choices are not always the best choices. Eating unhealthy food. Electing political candidates who are the most popular but not the best qualified. Doing work for clients who are unwilling or unable to pay your bills. Another example is the…
