White-Collar Criminals: Do We Need a New Profile?

Source: The CPA Journal Auditors and others investigating fraud often rely on a well-established profile of the white-collar criminal: Fraudsters tend to be middle-aged, well-educated first-time offe...more

Why Businesses Fail

Source: AICPA CPA Insider In this article from CGMA Magazine, Paul Hopkin summarizes findings of a Cass Business School study that revealed common factors among businesses that faced significant fail...more

Management Accountants Needed . . . Urgently

Source: Journal of Accountancy Author Charles Tilley, chief executive of the Chartered Institute of Management Accountants (CIMA), believes that management accountants will play a key role in driving...more

Why You Can't Afford to Ignore Consulting

Source: Accounting Today For midsized accounting firms today, management consulting presents an unprecedented opportunity. Many middle-market businesses lack the skills they need to grow, operate mor...more

Advising Clients on Retirement

Source: AICPA CPA Insider The following includes excerpts, reproduced with permission, from an article by Kemberly Washington. Whether your clients are in their tender 20s or nifty 50s, it is never ...more

Find the Right Buyer for Your Client's Business

Source: AICPA CPA Insider The following includes excerpts, reproduced with permission, from an article by Heidi Bolger. Do you have clients who are thinking about closing their businesses and are lo...more

Identifying a Successor Who Has What it Takes

Source: AICPA CPA Insider The following includes excerpts, reproduced with permission, from an article by Heidi Bolger. Beyond all the financial wizardry that's essential to effective succession of ...more

Tone at the Top: Management's Role in Accounting Fraud

Source: The CPA Journal This article reviews several recent research studies that provide insight into the role of CEOs and CFOs in accounting fraud. Auditors and consultants can use the findings to ...more

Become a Trusted Advisor

Source: AICPA CPA Insider The following includes excerpts, reproduced with permission, from an article by Tracy Crevar Warren. According to the recent CPA Horizons 2025 Report the trusted adviser ro...more

Client Advisory Boards Offer Significant Benefits

Source: Journal of Accountancy CPA firms that have established and maintained client advisory boards say that the benefits far exceed the costs. Those benefits include: Valuable feedback from clie...more

Family Business: How Children Can Earn Their Equity

Considerations for business owners struggling with whether -- and how -- to transfer ownership to their children....more

What Clients Want

Source: Accounting Office Management & Administration Report The Institute of Management and Administration (IOMA) recently conducted a CPA Firm Client Satisfaction Survey in which it asked 78 ...more

Working With Delinquent Taxpayers

Source: Journal of Accountancy Representing clients who are delinquent in filing individual or business tax returns can be a rewarding practice niche, but it also requires some specialized skills, ...more

Client Needs Depend on Client Knowledge

Source: Current Accounts In this article the author deals with two important client conditions—their feeling of isolation, and their complement of skills (i.e., how skilled they are in different aspe...more

Your Clients Need Contingency Plans

Source: Practical Accountant Your small business clients can increase their comfort level and neutralize the effects of emotion by creating a plan to deal with adversity if and when it becomes necess...more

Preparing a Client Meeting Agenda

Source: Capstone Connection Following are excerpts from an article by Jean Caragher, president of Capstone Marketing, www.capstonemarketing.com. Client meetings are the most effective way to gauge ...more

Not All Accountants Charge for Their Time

Source: VeraSage Institute The following has been excerpted, with permission, from the VeraSage Institute blog. Ed Kless - 02/06/2009 Recently, we at VeraSage became aware of an accounting firm’...more

Don’t Get Caught in the Cross-Fire Among Principals

Source: Pennsylvania CPA Journal In this article the author points out the inherent conflict of interest in every closely held business and advises CPAs how to avoid being caught in the cross-fire. ...more

Too Much Griping About Clients

Source: Innovative Practice Management Following is a synopsis of a blog entry by Mark Bailey: Some of the most common complaints expressed by our assurance seniors are that the client “didn’t compl...more

Small Firms and IFRS

Source: Public Practice Following are excerpts from an article entitled “Small Firms Can Meet Clients’ Needs in the IFRS Environment,” by James Metzler, CPA, AICPA Vice President—Small Firm Interests...more

Client Surveys—The Only Thing to Fear is Not Doing Them

Source: Practical Accountant Julie Littlechild, president of Advisor Impact (www.advisorimpact.com), says that client surveys are more than tools to measure satisfaction. Client surveys can help you...more

How to Spot a Troubled Client

Source: CPA Trendlines Refuses to admit to mistakes. Won’t ask for help until it is too late. Makes excuses for tardiness of financial reports. Is bored with new business idea and begins the ...more

Revenue Enhancement Committee Improves Realization

Source: What I’ve Learned So Far, the blog of Jean Caragher Following is an excerpt, reproduced with permission, from the September 24, 2008, entry in the above blog. Wall, Einhorn & Chernitzer...more

Advantages of Client Portals

Though most firms aren’t using them, they offer big advantages. (CPA Practice Management Forum)...more

Predicting Your Future Growth

Using the Net Promoter Score....more

Six Steps to Implementing a Succession Plan

Start at the top and get all partners on board....more

Keeping Clients (and Employees)

It may take years to land a new client but only moments to lose it....more

Same People on Same Jobs

While consistency is good, there are definite dangers....more

How to Behave with Clients

Be professional without curbing your enthusiasm....more

How Will You Identify Opportunities During Tax Season to Serve Clients?

As part of your tax season planning remember to think about bringing added value to your clients....more

Leading Indicators of Client Satisfaction

Client surveys look backward....more

Cross-Selling Solves Client Problems

Cross-selling benefits clients as well as the firm....more

Cross-Selling Solves Client Problems

Cross-selling benefits clients as well as the firm....more

Cross-Selling Solves Client Problems

Cross-selling benefits clients as well as the firm....more

Cross-Selling Solves Client Problems

Cross-selling benefits clients as well as the firm....more

How Can Small Firms Prevent Large Firms from Stealing Their Talent?

In response to the lure of higher pay from large firms, small firms can either raise compensation or develop other methods of retaining talent....more

Information and Tools for Conducting a Client Survey

Here are some questions firms should include in client surveys:...more

How Important is Trust, and Why Do Clients Trust You?

This is based on a study by State Street Global Advisors and Knowledge@Wharton on qualities clients want in investment advisors....more

What to Do About Clients Like These

Here are descriptions of 10 problem clients and what to do about them:...more

Getting Close to Clients

Providing clients a wide range of solutions helps you get close to them....more

If You Really Want to Satisfy Your Clients

CPA Trendlines interviewed CPAs to find out what they do to satisfy clients. Here are some of the responses:...more

Falling Short on Promises to Clients

In their eagerness to impress prospects, CPA firms sometimes promise more than they can realistically deliver....more

What Clients Want

Insider conducted a survey essentially asking what clients really want....more

Find Out What Your Clients Think of You

In addition to insight gained from surveys, these ideas will help you find out how clients really feel about you....more

How to Conduct a Client Survey

The following advice on conducting client interviews comes from Don Aronson and Bruce Heintz of Aronson/Heintz Associates LLC, a consulting firm in New York and Boston....more

How to Keep Clients

Clients are bonded to CPA firms in three ways, listed below in ascending order of importance:...more

Why Clients Leave

Bay Street Group surveyed accountants in industry on why they might change CPA firms. Here is a summary of the results:...more

What You Don’t Know About Your Clients

It takes more than satisfying a client to earn trusted advisor status....more

Why CPAs Lose Clients

Poor service is the most often mentioned reason CPAs lose clients....more

Why Don’t Clients Leave

Financial executives give reasons for firing their CPA firms....more

What CEOs Say They Want from Their CPAs

Consultant Michael Platt interviewed several CEOs about what they expect from their CPA firms....more

Interview Clients for Feedback on How You are Performing

Neil Fauerbach tells his experience in interviewing clients....more

How CPAs Misperceive Their Clients

Although most CPAs think their clients would refer others to them, only half of financial executives would do so....more

Helping Clients Control Costs

Most frequently mentioned areas of cost control by controllers of 250 companies that participated in a survey by IOMA....more

The CPA in Mediation

CPAs should advise clients to consider mediation before submitting an action to arbitration or litigation....more

Helping Clients With R & D Credits

Changes in regulations have made the credits more readily available to small and mid-sized companies....more

Being Open With Clients

Clients should learn about these things from you, not from the competition....more

Do Clients Want What You Think They Want?

Interviews by CPA Insider indicate CPAs and their clients are in substantial agreement about what clients want from their CPAs. But there are some surprises....more

The Process of Managing Clients

The more types of services you provide for a client, the more likely the client will remain with your firm....more

What Your Clients Really Want

What they want to talk about with you is how to make their businesses successful....more

Your Fraud Prevention Responsibilities

Additional attention may be required from the leaders of the company....more

Sample Questions for Client Surveys

Surveys can be done after any large engagement...more

Maister on Relationships

Relationships are based on trust...more

What Your Clients Fear Most

A survey of 3,448 Baby Boomers...more

If You are Trying to Satisfy Your Clients, Forget About It

From The Sales Bible, Knock Your Socks Off Selling, and Customer Satisfaction is Worthless, Customer Loyalty is Priceless....more

“Whistle Blower” Provisions May Apply to Private Companies

Protection for whistle blowers under Sarbanes-Oxley may be available to employees of private companies that do business with public companies....more

Don’t Overstep Your Competency Boundaries

Staying within the boundaries of your expertise requires good judgment....more

Cost Segregation Studies—A Boon for Accountants and Their Clients

All buildings contain components and fixtures necessary for taxpayers to run their businesses....more

A Checklist to Evaluate Your Soft Skills

Gary Boomer’s article asserts that skills in the following areas, rather than technical skills, are what distinguish accounting firms from their competition....more

Helping Clients Deal with People Shortages

The impending retirement of baby boomers, the decline in engineering and technology students, and the decline in high school graduates eligible for college admission are causing shortages of professional people throughout the economy....more

PCAOB Considers Momentous Changes in Reporting

The Public Company Accounting Oversight Board is grappling with two momentous changes....more

Embezzlers Prey on Small Business

Helping Your Small Clients Prevent or Detect Fraud...more

Is There a Difference Between Consulting and Coaching?

Clients look to consultants for solutions and to coaches to help them solve their own problems....more

Accountants' Role in Anti-Trust Litigation

In anti-trust cases involving predatory pricing,...more

PCAOB Proposal to Limit Tax Services

           The Ohio Society of CPAs and Accounting Today report that under a PCAOB proposal, CPAs would not be independent of their audit clients if...more

Web Sites of Interest to CPAs

The Accounting Report By Art Bowman lists the following blog sites that may be of interest to CPAs:   http://taxprof.typepad.com/>     Scholarly tax research   htt...more

Using Tax Preparation in Financial Planning

Are CPA Firms Obligated to Help Clients with Financial Planning?...more